Refund Policy
Effective Date: 31/07/2025
At Codexodus, we are committed to delivering high-quality coding education and a valuable learning experience. We understand that sometimes things don’t work out as planned. This Refund Policy outlines the terms under which you may request a refund for your course or subscription.
1. General Refund Policy
We offer refunds only under specific conditions mentioned below. All refund requests will be reviewed on a case-by-case basis and approved at the sole discretion of Codexodus.
2. Eligibility for Refunds
A refund may be considered if:
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You request it within 7 days of course purchase or enrollment.
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You have not completed more than 20% of the course or accessed a majority of the downloadable resources.
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You can provide a valid reason for discontinuation (e.g., personal emergency, technical issues).
3. Non-Refundable Situations
We do not offer refunds in the following cases:
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Change of mind after course access has begun
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Course purchased during special discounted offers, bundles, or promotions
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Failure to attend live classes, complete assignments, or use the platform features
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Downloading substantial course content
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Inappropriate behavior leading to removal from the platform
4. Refund Process
To request a refund:
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Email us at support@codexodus.com with the subject: Refund Request – [Your Course Name]
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Include your full name, email ID, enrollment date, and a brief explanation for the refund.
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We will review your request and respond within 5–7 business days.
If approved, the refund will be processed to your original payment method within 7–10 working days.
5. Refund for Subscription-Based Plans
If you are on a subscription model (e.g., monthly access), refunds will not be provided for the current billing cycle. You may cancel your subscription anytime to avoid charges for the next cycle.
6. Course Cancellation by Codexodus
In rare situations, if a course is canceled or discontinued by Codexodus due to internal reasons, all enrolled students will receive a full refund or the option to transfer to another course of equivalent value.
7. Contact Us
For questions about your eligibility or refund status:
Email: support@codexodus.com
Address: GA , VGN Southern Cordial North Thumberland Street, Kattankulathur, Chengalpattu Dist, 603203
